Terms of service

Cuesin is the brand name of Cuesin. These Terms and Conditions govern your access to and use of https://cuesin.com/ (the “Website”), operated by Cuesin with its registered office at 22 Summerhill, Nenagh North, Nenagh, Co. Tipperary, E45 KA97, Ireland. These Terms also apply to all products and services offered through the Website.

By accessing or using the Website, you agree to be legally bound by these Terms.

Company name: Cuesin
Address: 22 Summerhill, Nenagh North, Nenagh, Co. Tipperary, E45 KA97, Ireland
Email: info@cuesin.com

Follow @cuesin_official and discover thoughtfully designed pieces that let your style speak with confidence and ease.

No registration is required to browse the Website. However, purchasing products or using certain features may require you to create an account and accept these Terms.

Cuesin offers fashion products through the Website. These Terms outline the rights and obligations between Cuesin and its users.

If you do not agree with these Terms, please discontinue the use of the Website and any services associated with it.

This Website is operated by Cuesin. The terms “we,” “us,” and “our” refer to Cuesin.

Any new features, tools, or services added in the future will also fall under these Terms. The most current version is available on this page. Cuesin may update these Terms at any time, and changes take effect once published.

Our online shop operates on Shopify Inc., which provides the technical infrastructure for our e-commerce system.

SECTION 1 – ONLINE STORE CONDITIONS

By using the Website, you confirm that you have the legal capacity to enter into agreements in your country of residence or have appropriate parental or guardian consent if you are a dependent minor.

You may not use the Website for any illegal or unauthorized purpose, including violations of copyright laws.

Introducing viruses, harmful software, or malicious code is strictly prohibited.

Any violation of these Terms may result in immediate termination of your access to the Website or services.

SECTION 2 – GENERAL CONDITIONS

We reserve the right to deny access to the Website or services at our discretion.

You understand that information (excluding payment data) may be transferred over various networks and adapted to meet technical requirements. Payment information is always securely encrypted during transmission.

You agree not to reproduce, duplicate, sell, or exploit any portion of the Website or services without our written permission.

Section headings are used for convenience and do not affect interpretation.

SECTION 3 – CONTENT ACCURACY AND TIMELINESS

We do not guarantee the completeness, accuracy, or timeliness of information made available on the Website. All content is intended for general informational use and should not replace professional or personalized guidance.

Some information may become outdated, and while we reserve the right to update content, we have no obligation to do so. You are responsible for reviewing the Website periodically for changes.

SECTION 4 – CHANGES TO PRODUCTS AND PRICES

All pricing is subject to change without notice.

We may modify or discontinue services or product offerings at any time.

We are not responsible for changes in pricing, interruptions to services, or product discontinuations.

SECTION 5 – PRODUCT INFORMATION

Some products may be available exclusively online and may have limited quantities. Returns and exchanges are subject to our Return and Refund Policy.

We aim to display product images and details as accurately as possible, but colors may differ due to device settings.

We may limit sales to certain regions or individuals and may modify product details at any time. Offers are void where prohibited by law.

We do not guarantee that products, services, or Website content will meet your personal expectations.

SECTION 6 – ACCOUNT AND PAYMENT INFORMATION

We reserve the right to refuse any order. We may limit or cancel quantities purchased per customer, household, or order. If changes are made, we will attempt to contact you using the details provided during purchase.

You agree to provide accurate and up-to-date account and billing information.

For additional information, refer to our Return and Refund Policy.

SECTION 7 – THIRD-PARTY TOOLS AND SERVICES

We may provide access to third-party tools over which we have no control or oversight.

You acknowledge that such tools are offered “as is” without warranties. You use them at your own discretion.

You should review third-party terms before using their tools or services.

Future features or tools added to the Website will also be governed by these Terms.

SECTION 8 – THIRD-PARTY LINKS AND CONTENT

The Website may contain third-party content or links for informational purposes.

We do not assume responsibility for third-party websites, services, or materials.

You should review third-party terms and privacy policies before interacting with their websites or products.

Any concerns or claims regarding third-party products should be directed to their respective providers.

SECTION 9 – USER CONTRIBUTIONS AND FEEDBACK

If you submit content such as reviews, ideas, or suggestions, you grant us the right to use, edit, reproduce, publish, and distribute it without restriction.

We are not obligated to keep submissions confidential, respond to them, or offer compensation.

We may remove content that we consider unlawful, offensive, harmful, or otherwise inappropriate.

You confirm that your submissions do not violate any rights, do not contain harmful content, and do not mislead others. You are responsible for any material you submit.

We disclaim responsibility for any user-generated or third-party content displayed on the Website.

SECTION 10 – PERSONAL INFORMATION

Your personal information submitted through the Website is handled according to our Privacy Policy.

SECTION 11 – ERRORS, INACCURACIES, AND OMISSIONS

Occasionally, the Website or services may contain errors relating to product descriptions, availability, pricing, promotions, fees, or delivery schedules.

We may correct inaccuracies or cancel orders at any time without prior notice, including after an order has been submitted.

We are not required to update any information unless required by law. A listed update date does not guarantee that all information is current.

SECTION 12 – UNACCEPTABLE USES

You may not use the Website for:

(a) unlawful activities;
(b) encouraging illegal acts;
(c) violating laws or regulations;
(d) infringing intellectual property rights;
(e) harassing or harming others;
(f) spreading false or misleading information;
(g) distributing malware or harmful code;
(h) collecting personal data without authorization;
(i) performing spam or phishing activities;
(j) engaging in offensive or unethical behavior;
(k) bypassing security features.

We may terminate access for any violations.

SECTION 13 – DISCLAIMERS AND LIMITATION OF LIABILITY

We do not guarantee uninterrupted, error-free, or secure use of the Website.

Results obtained from using the Website may not always be accurate or reliable.

We may suspend or discontinue services at any time without notice.

You agree that your use of the Website is at your own risk. All services and content are provided “as is” without warranties, including merchantability or fitness for a particular purpose.

Cuesin, including its employees and affiliates, is not liable for any damages arising from use of the Website or products, including lost data, lost profits, or incidental or consequential damages. Where liability limitations are restricted by law, the minimum allowable limits will apply.

SECTION 14 – INDEMNIFICATION

You agree to indemnify and hold harmless Cuesin, its employees, agents, and affiliates from any claims arising from your breach of these Terms or violation of any laws or third-party rights.

SECTION 15 – SEVERABILITY

If any part of these Terms is found unenforceable, the remaining portions will remain valid. Any unenforceable section will be enforced to the maximum extent permitted.

SECTION 16 – TERMINATION

All obligations and liabilities incurred before termination remain enforceable after termination.

You may end this agreement by discontinuing use of the Website.

If you violate these Terms, we may terminate your access without notice. Any obligations outstanding before termination continue in effect.

SECTION 17 – COMPLETE AGREEMENT

These Terms, together with all referenced policies, form the entire agreement between you and Cuesin.

Failure to enforce any provision does not constitute a waiver.

Ambiguities shall not be interpreted against the drafting party.

SECTION 18 – GOVERNING LAW

These Terms are governed by the laws of Ireland.

SECTION 19 – CHANGES TO TERMS OF SERVICE

The most updated version of these Terms will always appear on this page.

Cuesin may modify or replace any portion by posting updates. You are responsible for reviewing changes. Continued use of the Website constitutes acceptance of the revised Terms.

SECTION 20 – RETURNS AND REFUNDS

Returns – Shop with Confidence
We want you to truly love your Cuesin purchase. Every item is selected to help you feel confident, comfortable, and effortlessly stylish. If something doesn’t meet your expectations, our return process is simple and stress-free.

Return Window
You have 60 days from the delivery date to request a return.

Eligibility Requirements
To qualify for a return, items must be:

  • unused
  • in their original condition
  • shipped back with all original packaging included

We never charge restocking fees.

How to Start a Return
Email us at info@cuesin.com and include your order number. Our team will guide you through the next steps.
Return shipping costs are the responsibility of the customer. We recommend choosing a trackable shipping method for peace of mind.

Exchanges
If you’d like to exchange an item, simply let us know during your contact — we’ll help you choose the right replacement.

Refund Process
Once your item is received and inspected, a refund will be issued to your original payment method within 7 business days. Your bank or payment provider may require additional time to complete the credit.

Need Help?
Our friendly support team is always here to assist you. Contact us anytime at info@cuesin.com.
We’re committed to making your experience with Cuesin exceptional.

SECTION 21 – CONTACT INFORMATION

If you have questions or need assistance, contact us:

Company name: Cuesin
Address: 22 Summerhill, Nenagh North, Nenagh, Co. Tipperary, E45 KA97, Ireland
Email: info@cuesin.com

Follow @cuesin_official and discover thoughtfully designed pieces that let your style speak with confidence and ease.

Thank you for choosing Cuesin, where style, creativity, and self-expression come together.