Refund policy

Returns – Shop with Confidence
We want you to truly love your Cuesin purchase. Every item is selected to help you feel confident, comfortable, and effortlessly stylish. If something doesn’t meet your expectations, our return process is simple and stress-free.

Return Window
You have 60 days from the delivery date to request a return.

Eligibility Requirements
To qualify for a return, items must be:

• unused
• in their original condition
• shipped back with all original packaging included

We never charge restocking fees.

How to Start a Return
Email us at info@cuesin.com and include your order number. Our team will guide you through the next steps.
Return shipping costs are the responsibility of the customer. We recommend choosing a trackable shipping method for peace of mind.

Exchanges
If you’d like to exchange an item, simply let us know during your contact — we’ll help you choose the right replacement.

Refund Process
Once your item is received and inspected, a refund will be issued to your original payment method within 7 business days. Your bank or payment provider may require additional time to complete the credit.

Need Help?
Our friendly support team is always here to assist you. Contact us anytime at info@cuesin.com.
We’re committed to making your experience with Cuesin exceptional.